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Free Shipping for Orders over $60, Otherwise, A Fixed Fee of $6.99 Will Be Charged
Delivery time=Processing time+Shipping time
Please note that we do not accept cancellations/refund for reasons of not arriving at the expected time.
Generally, it takes 3-5 business days for processing, 15 days shipping for orders from the U.S. and E.U. and 25 days to other areas of the world.
For example, if the shipping address is in the U.S., usually it takes 18-20 days to be arrived. Please refer to the reference and allow enough time to receive the goods.Due to the pandemic, the shipping time will be slightly delayed than before.
All shipping times exclude clearance/customs delays. You can visit our tracking order page to track your package anytime.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
To track the order, please visit our Tracking Order page.
(a) RefundIf any item itself you purchased is defective, damaged, not as described, you can ask for a refund or exchange within 5 days from the delivered day with our customer service email: firstname.lastname@example.org (Note: If the product is customized, it will not be returned, which will affect the secondary sales.)